In this project, I served as Project Manager and Team Leader for the software that supports user services for the Spanish Earth observation satellite, PAZ. My primary responsibility was to lead the operational maintenance phase, ensuring the continuity of a critical service for its institutional and commercial users.
Critical Systems Maintenance and SLAs#
I led the maintenance strategy with a zero-downtime approach, managing an environment where stability and traceability are imperative.
Lifecycle Management: I coordinated corrective, adaptive, and preventive activities, prioritizing the resolution of complex incidents under strict configuration management standards.
Service Assurance: Ensured compliance with SLAs (Service Level Agreements) and contractual commitments, maintaining optimal system availability through precise coordination between development and operations teams.
Capacity Expansion and Contract Management#
Beyond maintenance, I managed expansion contracts aimed at equipping the system with new functionalities.
Key Milestone: I oversaw the entire cycle of new developments—from requirements analysis and effort estimation to execution—successfully integrating new features into the production environment without compromising the stability of the operating system.
Team Leadership and Institutional Relations#
As a bridge between engineering and management, my role required a balance between technical oversight and strategic vision:
Team Management: I coordinated workloads and guided the team in making critical technical decisions, fostering a high-caliber engineering environment.
Stakeholder Communication: I served as the point of contact for institutional representatives and stakeholders, providing visibility into risks, progress, and the mission’s strategic direction.
Aerospace Impact and Vision#
This experience solidified my ability to lead projects in contexts of high operational criticality, where contractual rigor and reliability are vital. My approach ensured that the system not only remained operational but also evolved in a sustainable manner.